Privacy

Privacy Policy

How Pro Seal LLC collects, uses, and protects your information.

Last Updated: April 24, 2026

Pro Seal LLC ("Pro Seal," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit our website, contact us, or use our services.

1. Who We Are

Pro Seal LLC
1344 Mount Vernon Road
Southington, CT 06489
Phone: (860) 919-8608
Email: info@ctproseal.com
Website: ctproseal.com

2. Information We Collect

When you contact us, request a quote, or schedule a service, we may collect the following information:

Full name
Phone number
Email address
Service address and property information
Details about the services you are requesting
Payment information (processed securely through our payment provider)
Communications you send us by phone, email, or text

3. How We Use Your Information

We use the information we collect to:

Respond to your inquiries and provide free estimates
Schedule and perform services at your property
Send appointment confirmations, reminders, and job updates via email and text message
Send invoices and process payments
Follow up on completed work
Improve our services and customer experience
Comply with legal obligations

4. Text Messaging

By providing your phone number and consenting to receive text messages from Pro Seal, you agree to receive SMS messages related to your service, including:

Appointment confirmations and reminders
Quote and invoice notifications
Job status updates
Follow-up messages after service completion

Message and data rates may apply. Message frequency varies based on your service activity with Pro Seal.

To opt out: Reply STOP to any text message from Pro Seal at any time. You will be removed from our messaging list immediately.

For help: Reply HELP to any text message or contact us at (860) 919-8608 or info@ctproseal.com.

5. How We Store and Protect Your Information

We store your information securely using industry-standard practices. Access to your information is limited to Pro Seal team members who need it to perform their jobs. We use secure, third-party platforms including Jobber (field service management) and Stripe (payment processing) to manage and protect your data.

6. Information Sharing

We do not sell your personal information. We may share your information with trusted third-party service providers who help us operate our business, including:

Jobber — scheduling, invoicing, and client communication
Stripe / Jobber Payments — secure payment processing
Resend — transactional email delivery
Google — maps and address verification

These providers are only given access to information necessary to perform their services and are required to protect your information.

We do not sell, rent, share, or transfer mobile information or SMS opt-in data to third parties or affiliates for their marketing or promotional purposes. SMS opt-in consent is not transferable. We may also disclose your information if required by law or to protect the rights and safety of Pro Seal, our customers, or others.

7. Your Rights

You have the right to:

Request access to the personal information we hold about you
Request correction of inaccurate information
Request deletion of your information, subject to legal and business obligations
Opt out of text messages at any time by replying STOP

To exercise any of these rights, contact us at info@ctproseal.com or (860) 919-8608.

8. Cookies and Website Analytics

Our website may use cookies or analytics tools to understand how visitors use our site. This helps us improve the user experience. You can disable cookies in your browser settings at any time.

9. Children's Privacy

Our services are not directed at children under the age of 13. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The most current version will always be available at ctproseal.com/privacy with the date it was last updated.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Pro Seal LLC
1344 Mount Vernon Road, Southington, CT 06489
(860) 919-8608
info@ctproseal.com
ctproseal.com